Privacy requests
You can contact us about your personal information even if you do not have a TradeProof account.
Email [email protected]. Choose a starting point below, or write your request in your own words.
What happens next
These links open your email app. You still need to send the message. If an email app does not open, copy the address into your usual email service.
Describe your request and how we can reply. If helpful, include your state of residence and a link to the information involved. Please do not email passwords, sign-in links, payment card numbers, Social Security numbers, or identity documents.
We review the request and explain the next steps. Before disclosing, correcting, or deleting personal information, we may need to verify that it belongs to you. We use checks appropriate to the request; an account is not required. Opt-out requests do not require an identity-verification step where the applicable law prohibits one.
If you are acting for someone else, tell us you are an authorized agent. If you disagree with a response, reply to the same email thread and ask for a review or appeal.
Deleting personal information and cancelling a paid subscription are separate requests. To stop renewal, use Billing or include a cancellation request in your email.