Report a security vulnerability

If you find a security issue in TradeProof, contact us so we can investigate. Start with a brief description that does not include private customer data.

Email [email protected] with the subject “Security report.”

What to include

• The affected TradeProof page or feature, without access tokens or sign-in links.
• What happened and the steps to reproduce it using your own account and test data.
• The potential impact and when you observed the issue.

Remove personal information and credentials from screenshots and examples. Ask how to share sensitive evidence before sending it.

Keep people and their data safe

Avoid accessing another person’s data, changing records, disrupting services, or testing third-party systems. If you encounter private data, stop testing and report the issue with the minimum detail needed to explain it.

Keep the report private while we investigate. Include a way to contact you so we can ask follow-up questions and discuss disclosure timing.

Other help

For access, correction, or deletion of your personal information, use our privacy request options. For account or billing help, visit Contact us.

Security tools can find our contact details in security.txt.